Privacy Policy for Outback Chuckles
At Outback Chuckles, an entertainment company specializing in stand-up comedy, corporate event entertainment, festival appearances, comedy writing workshops, talent management, and private show bookings, we are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or otherwise engage with Outback Chuckles.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you voluntarily submit to us when booking a service, enquiring about an event, signing up for a workshop, or engaging with our talent management services. Examples include your name, email address, phone number, physical address, payment information (processed securely via third-party processors), and any specific requests or preferences related to our services.
- Information from Third Parties: If you interact with our services through third-party platforms (e.g., ticket vendors, event booking sites), we may receive information about you from those platforms in accordance with their privacy policies.
- Usage Data: We may automatically collect information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This helps us understand user behaviour and improve our online presence.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and deliver the services you have requested, such as booking comedy performances, workshops, or managing talent.
- To process your transactions and send you related information, including confirmations and invoices.
- To communicate with you about our services, promotions, offers, and events that may be of interest to you.
- To improve and personalize your experience with our services and website.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Outback Chuckles and others.
- To comply with legal obligations and resolve disputes.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, analytics, and marketing assistance. These parties are contractually bound to protect your information and use it only for the purposes for which it was provided.
- Affiliates: To our affiliates, if any, for purposes consistent with this Privacy Policy.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Outback Chuckles, (c) act in urgent circumstances to protect the personal safety of users of the service or the public, or (d) protect against legal liability.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, alteration, and destruction. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
5. Your Rights and Choices
In accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications. Please note that even if you opt out, we may still send you non-promotional messages related to your bookings or services.
To exercise any of these rights, please contact us using the contact details provided below.
6. International Data Transfers
While Outback Chuckles primarily operates within Australia, some of our service providers may be located outside of Australia. In such cases, we take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Outback Chuckles
112 Flinders Lane, Level 3
Melbourne, Victoria, 3000
Australia